Digital Workplaces and Information Security Behavior of Business Employees: An Empirical Study of Saudi Arabia

In the post pandemic era, the telecommuting of business employees has widely become acceptable in organizations, which demands extensive dependence on digital technologies. In addition, this poses additional security threats for business employees as well as organizations. In order to better respond to security threats, business employees must have a higher level of awareness of the potential threats that are relevant to digital infrastructure used within the workplace. In this paper, we present a quantitative study conducted in line with the theory of planned behavior to gain insight into employee behavior toward information security within different business sectors in Saudi Arabia. The key factors chosen for our model were password management, infrastructure security management, email management, organizational security policy, organizational support and training, and the perception of the level of security. We have applied structured equation modelling to identify most of the relevant factors based on the respondents' feedback. The results based on the business employee behavior showed that they respondents did not perceive all of the constructs of our model as relevant security factors, which can potentially result in security lapses. This indicates that more security-related measures should be put in place and that business employees should be updated periodically about potential security threats. To this effect, we divided the studied security measures into those which should be implemented at organizational and individual levels. The results will potentially help business managers to design appropriate security trainings, guidelines, and policies for their employees to ensure more information security awareness and protect their technological infrastructure, especially within home office environments.

An Empirical Study of Mobile Commerce and Customers Security Perception in Saudi Arabia

Digital transformation of businesses has seen tremendous growth recently, moreover, COVID-19 has increased online shopping. However, it is important for businesses that customers’online shopping experience is secure and joyful. In this paper, customers’security perception regarding some leading mobile commerce applications in Saudi Arabia is explored. Our survey questions focused on three aspects, namely: Consumer rating, trustworthiness, and credit card security. The results highlight that consumers perceive that mobile commerce applications in Saudi Arabia need further improvement in security. In this work, a model to improve customers’security perception in Saudi Arabia is presented. This model can be generalized to other geographical regions as well. The model outlines different actions for practitioners and policymakers that help in improving security infrastructure, authentication mechanisms, and trustworthiness.

Sustainable Program Assessment Practices: A Review of the ABET and NCAAA Computer Information Systems Accreditation Process.

Program outcome assessment is a complex process that demands careful planning and resources in order to accurately assess higher-order thinking skills. A well-defined assessment approach provides detailed insights into program weaknesses and leads to continuous improvement. Whereas a poor assessment approach does not reflect the underlying weaknesses and may result in a useless effort. Furthermore, each accreditation body may have a different recommended outcome measurement approach. As a result, academic institutions may make adhoc choices just to satisfy accreditation requirements rather than designing a sustainable measurement approach. On the other hand, the magnitude of huge tasks for satisfying multiple accreditation bodies results in fatigue and mental stress for academic staff. ABET is a well-known international program accreditation body, and NCAAA is a local accreditation body for academic programs in the Kingdom of Saudi Arabia. In this paper, we have documented that how a sustainable outcome measurement mechanism can be designed to satisfy both ABET and NCAAA requirements. The core contribution of this paper is relevant specifically for academic programs in the Kingdom striving to meet both ABET and NCAAA requirements and is also relevant for all education programs to design an appropriate program assessment approach to ensure a sustainable process to foster better learning among students.